Store Policy

Shipping Policy

At Briva Store, we are committed to delivering your orders quickly and safely.

• Orders are processed within 1–5 business days.

• Delivery times may vary depending on your location.

• Once your order has been shipped, you will receive a tracking number via email.

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Return & Exchange Policy

Your satisfaction is important to us.

• We accept returns and exchanges within 7 days after delivery.

• Items must be unused, with original tags and packaging.

• Customized or sale items may not be eligible for return or exchange.

To request a return or exchange, please contact our support team.

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Refund Policy

After receiving and inspecting the returned item:

• Refunds will be issued using the original payment method.

• Processing times may vary depending on your payment provider.

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Privacy Policy

Briva Store respects your privacy.

• All personal information is protected and used only for order processing and improving customer experience.

• We do not share personal data with third parties without consent.

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Customer Support

Our team is here to help you.

Support Email: lojasbriva@gmail.com
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM

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General Terms

By purchasing from Briva Store, customers agree to our store policies and terms of service. We reserve the right to update these policies at any time without prior notice.